Repair or Replacement If a covered defect is confirmed, SUNMAX will, at its discretion, repair or replace the defective part or component. Warranty remedies are limited to the repair or replacement of covered defective parts. Shipping and Transportation For approved warranty claims, SUNMAX will provide warranty support based on the specific situation, which may include replacement parts, remote troubleshooting, or authorized repair service. Transportation or service arrangements, if needed, will be handled according to the approved warranty claim. Limitation of Liability This warranty is limited to the repair or replacement of defective parts or components covered under this policy. SUNMAX is not liable for indirect, incidental, or consequential damages. Governing Law This warranty policy is governed by the laws of the jurisdiction in which the product was purchased. Contact Information For warranty claims or warranty-related questions, please contact: support@sanitmax.com(mailto:support@sanitmax.com) Policy Updates SUNMAX reserves the right to update or modify this warranty policy at any time without prior notice. Note: Please keep your sales receipt or invoice as proof of purchase. We may also request photos or videos to verify the issue before approving warranty service.

We ship to 48 contiguous states, products ship from California. Shipment processes within 1-2 business days after payment confirmation and delivers in 3-8 business days.

Our 30-Days Money Back Guarantee backs your purchase! Free Returns are acceptable within 30 days after delivery due to the product's quality or shipping damage issues.

Our products are factory direct, ensuring top-notch quality, ease of use, easy after-sale repair, and unbeatable pricing.

1. Warranty Period • Parcel shipping machines: 1-year limited warranty • LTL freight shipping machines: 2-year limited warranty • Parts and accessories: 3-month limited warranty The applicable warranty period is based on the product type and shipping method used at the time of purchase. 2. Warranty Coverage During the applicable warranty period, SUNMAX will repair or replace, at its discretion, any non-wearable part or component found to be defective in materials or workmanship under normal use and proper maintenance. This warranty applies to the main machine and its components, excluding consumables and normal wear items unless otherwise stated. 3. Conditions and Limitations • This warranty applies only to the original purchaser and is non-transferable. • The warranty does not cover damage caused by accident, misuse, abuse, neglect, improper installation, improper maintenance, unauthorized repair, or modification. • The warranty is void if the product is not used according to the manufacturer’s instructions or if non-authorized parts or accessories are used. • Routine maintenance, cleaning, and replacement of wear items such as brushes, pads, squeegees, filters, hoses, batteries, and similar consumable parts are not covered unless specifically determined to be defective in materials or workmanship. • Damage caused by external events such as fire, flood, storm, or other acts of nature is not covered.