1. Warranty Period
• Parcel shipping machines: 1-year limited warranty
• LTL freight shipping machines: 2-year limited warranty
• Parts and accessories: 3-month limited warranty
The applicable warranty period is based on the product type and shipping method used at the time of purchase.
2. Warranty Coverage
During the applicable warranty period, SUNMAX will repair or replace, at its discretion, any non-wearable part or component found to be defective in materials or workmanship under normal use and proper maintenance. This warranty applies to the main machine and its components, excluding consumables and normal wear items unless otherwise stated.
3. Conditions and Limitations
• This warranty applies only to the original purchaser and is non-transferable.
• The warranty does not cover damage caused by accident, misuse, abuse, neglect, improper installation, improper maintenance, unauthorized repair, or modification.
• The warranty is void if the product is not used according to the manufacturer’s instructions or if non-authorized parts or accessories are used.
• Routine maintenance, cleaning, and replacement of wear items such as brushes, pads, squeegees, filters, hoses, batteries, and similar consumable parts are not covered unless specifically determined to be defective in materials or workmanship.
• Damage caused by external events such as fire, flood, storm, or other acts of nature is not covered.